Privacy Notice

This privacy notice explains how NEXERA Limited ("NEXERA", "we", "us" or "our") collects, uses, stores and shares personal data when you visit our website, contact us, request information, use our services, or otherwise interact with us.

We are committed to handling personal data lawfully, fairly and transparently.

Who we are

NEXERA Limited
Registered in England and Wales (Company Number 17162042)
Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM
Email: hello@nexeratechnology.net

For the purposes of UK data protection law, NEXERA Limited is the controller of the personal data described in this notice.

What this notice covers

This notice applies to personal data we collect through our website, contact forms, email enquiries, calls, meetings, correspondence, business development activity, product demonstrations, and cookies or similar technologies where used.

The personal data we collect

Depending on how you interact with us, we may collect the following categories of personal data:

• name, job title, organisation name, email address, telephone number and postal address where relevant;
• the contents of messages, enquiries or attachments you send us;
• technical and usage information such as IP address, browser type, device type, operating system, referring website, pages viewed, timestamps and approximate location derived from IP address;
• information received from service providers, professional advisers or publicly available sources where relevant to business enquiries.

How we use personal data

We may use personal data to respond to enquiries, provide demonstrations and proposals, manage relationships with clients and suppliers, operate and improve our website, monitor performance and security, keep records of communications, comply with legal obligations, and establish, exercise or defend legal claims.

Our lawful bases

Under the UK GDPR, we rely on one or more of the following lawful bases depending on the context:

• legitimate interests, for example responding to business enquiries, developing our services, maintaining website security and administering professional relationships;
• contract, where processing is necessary to enter or perform a contract, or to take steps at your request before entering into one;
• legal obligation, where we need to comply with law or regulation;
• consent, where required, for example for certain cookies or marketing communications.

Cookies and similar technologies

Our website may use cookies or similar technologies to ensure the website functions properly, remember preferences, analyse traffic and performance, and support embedded content such as videos.

Where cookies are not strictly necessary, we will ask for your consent before placing them on your device. You can manage your preferences through our cookie banner or browser settings.

For more detail, please see our Cookie Notice.

Who we share personal data with

We may share personal data with trusted third parties where necessary, including hosting providers, email and IT service providers, analytics providers, CRM providers, video or meeting providers, professional advisers, and regulators or authorities where required.

We require service providers acting on our behalf to process personal data only on our instructions and to use appropriate security measures.

International transfers

Some service providers may process personal data outside the UK. Where personal data is transferred outside the UK, we will take appropriate steps to ensure it remains protected in accordance with UK data protection law.

How long we keep personal data

We will only keep personal data for as long as reasonably necessary for the purposes for which it was collected, including to satisfy legal, accounting, regulatory or reporting requirements.

Indicative retention periods may include:

• general enquiries: up to 12 months after last contact;
• prospective client records: up to 24 months after last meaningful engagement;
• client and contract records: for the duration of the relationship and up to 6 years afterwards unless a longer period is required;
• website analytics data: according to the settings of the analytics tool used;
• cookie preference records: for as long as needed to demonstrate consent choices.

Your rights

Under UK data protection law, you may have rights including the right to be informed, access your personal data, request rectification, request erasure, request restriction, object to processing, request portability in certain cases, and withdraw consent where processing is based on consent.

Marketing communications

If we send you marketing communications, we will do so in accordance with applicable law. You can opt out at any time using the unsubscribe link or by contacting us directly.

Security

We take appropriate technical and organisational measures to help protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

Third-party websites

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, and you should read their privacy notices.

Children

Our website and services are intended for business and professional audiences. We do not knowingly collect personal data from children through our website.

Complaints

If you have concerns about how we use your personal data, please contact us first and we will try to resolve the issue. You also have the right to complain to the Information Commissioner's Office (ICO).

Contact us

NEXERA Limited
Email: hello@nexeratechnology.net
Address: Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM

Changes to this notice

We may update this privacy notice from time to time. We encourage users to check this page periodically for the latest version.